FAQ

1.Do you sell authentic Louis Vuitton items?
No, we do not sell Louis Vuitton registered trademark bags or other trademarks. The real Louis Vuitton bags can only be bought from authorized dealers at www.louisvuitton.com. Our bags are not authentic Louis Vuitton bags and we only make reference for comparison only.

2.Are your other products real?
We do not sell authentic designer products. We make reference to these designers purely for comparison only. Any reference made is to compare my replica designer handbags in terms of price, quality, or style. Any purchase made by you indicates that you have agreed with this and are aware that you are purchasing a replica handbag or wallet not the designer brand.

3.What currency is used?
All prices on our site are in USD and for currency conversion rates customers may check www.xe.com.

4.Will I get what I see in the photo?
Yes our customers will receive the exact bag as seen in our photos.

5.Do you ship to UK, USA, Australia etc....?
Yes, we ship worldwide. Shipping is $25 flat rate per package and delivery is usually 5-10 business days with tracking number and signature confirmation.

6.How soon will I get the products I ordered?
All orders are shipped within 1-3 days and delivered within 5 business days of the shipping date. Each customer will be contacted with tracking information and instructions on how to track the package as soon as the order is shipped. Due to high volume order requests and if a product is currently sold out, we will contact with you immediately.

7.May I pay extra for rush delivery?
We ship all packages with EMS and DHL. Delivery is 5-10 business days and products cannot be delivered any faster. So you cannot pay any extra for rush delivery as we send our packages with the fastest worldwide methods available.

8.What if I do not have a credit card?
Besides Master card or Visa we also accept Western Union and Paypal. 7% DISCOUNT will be offered on order paid through Western Union.

9.Will I receive the exact bag in your photos?
Yes buyers will receive the exact bag as photographed. All our bags come with Tags, Authenticity cards, serial numbers, and dust bag. The same EXACT bags we offer in our website are sold as "AUTHENTIC" on various auction sites and websites and retail for hundreds more. We guarantee that they are EXACTLY the same or double your money back. That is how confident we are in our products and their quality.

10.Do you offer Wholesale?
Yes, we do offer wholesale. Please contact our customer service at service@onreplicas.com for more information of wholesale.

11.Will I be charged any import duties?
We always declare our packages right so there is a less than 1% chance of a customer being charged for import. In the rare event that a buyer is charged, import tax is the sole responsibility of the buyer.

12.Are all the bags on your website in stock?
Yes everything online is in stock and ready to ship. In the rare event that an item is sold out before we update our inventory we will contact the customer immediately to notify them of any delay. You just feel free to choose your favourite bags.

13.What is your Guarantee?
We guarantee 100% satisfaction. If you are in any way unsatisfied you can return for a refund as long as you abide by our return policy. If your item is lost we will reship once. Please see below for more info on our Guarantee.

14.What is your customs guarantee?
Our shipping takes only 5-10 business days and is guaranteed. That means guaranteed through customs and guaranteed delivery to your door! You do not need to worry about customs seizure or insurance because we guarantee it. We understand your concerns regarding the matter but, we would like to inform you that 99% of our customers receive their packages with no hassles. In off chance that there is a problem we will reship once at our expense. In order to guarantee a secure route through customs and avoid high import taxes and duties, we pack our bags in a special way. We also mark the package at a low value and we ship only small quantities. Please note that the declared contents on your package has nothing to do with the true value, content or material of your item. We only declare it as such to avoid our customers from paying high import duties on their items.

15.What is your product guarantee?
Our number one priority is customer satisfaction. Our objective is to ensure our customers are happy with their purchase and the service they receive so they will return again and again. We are interested in a long term business relationship based on trust, service, and quality. We work very hard to ensure only the very best quality replica is delivered to all of our customers promptly. Top grade materials and meticulous attention to detail. We guarantee that our customers will receive the exact bag as seen in our photos. We have complete confidence in our merchandise and therefore guarantee 100% customer satisfaction. If you are unhappy in anyway with your purchase you can return your handbag(s) via courier for a refund (please see shipping and returns).